How Can We Help You?

Find answers about your SEO, advertising, website, and Google Business Profile services. Get help with onboarding, account access, invoices, subscriptions, and service requests.

What do you need help with?

Choose the topic that best matches your question. Our support guidance applies to services purchased from Los Angeles SEO Inc and is subject to your specific agreement.

SEO & Search Visibility

Local, national, multi-location, technical, ecommerce, and full-service SEO; reporting and project questions.

Google Business Profile

Initial optimization, profile access, verification questions, and optional monthly management.

Google Ads & Paid Media

Campaign management, advertising budgets, tracking, billing responsibilities, and reporting.

Web Design & Development

Website projects, WordPress, landing pages, content approvals, technical updates, and maintenance.

Content & Digital Marketing

Content strategy, social media, email marketing, reputation, analytics, and other digital services.

Payments & Account Help

Invoices, payment questions, refund reviews, subscription terms, and cancellation assistance.

Explore, Learn & Grow

Beyond support, we provide industry-leading resources to help you master digital marketing, leverage powerful tools, and find tailored solutions for your industry.

SEO Learning Center

Master the fundamentals and advanced tactics of SEO with our comprehensive library of guides, tutorials, and expert insights. Whether you're new to search engine optimization or refining your strategy, our Learning Center has what you need.

Marketing Tools

Access our suite of free, data-driven marketing tools to audit your website, calculate potential ROI, research keywords, and benchmark your digital presence against competitors — all in one place.

Industries We Serve

We deliver specialized digital marketing strategies built for your specific industry. From law firms and dental practices to contractors and e-commerce brands — discover how we drive measurable growth for businesses just like yours.

Frequently asked questions.

Quick answers based on our published service and payment policies.

How do I get help with an active SEO or marketing project?

Contact our team and include the service name, your business, and a short description of the request. Deliverables, reporting, and response arrangements depend on your service agreement.

When does Google Business Profile initial optimization begin?

After successful payment, completion of onboarding, and receipt of the required business information and authorized account access. Any specific completion deadline must be confirmed in writing.

Does the $299 GBP service include monthly management?

No. The $299 initial optimization is a one-time service. The optional $179/month management plan requires separate selection and authorization.

When will the first $179 monthly charge occur?

For the combined GBP plan, the $299 initial fee is due immediately. The monthly management subscription has a 30-day trial; the first $179 recurring charge is scheduled after that trial unless canceled before it ends. Refer to your checkout confirmation for the actual date.

How can I cancel monthly GBP management?

Use the online cancellation method provided for your subscription or request assistance through our contact page. Canceling during the trial prevents the first recurring management charge. After a paid period begins, cancellation stops future renewals, with service generally continuing through the paid period, subject to applicable law.

Are SEO and digital marketing services nonrefundable?

There is no blanket no-refund rule in our current general policy. Refund requests are reviewed individually, considering the service agreement, work performed, any billing errors, and applicable legal rights. Approval of a full or partial refund is not automatic.

Can you guarantee rankings, leads, or Google profile approval?

No. We are responsible for performing the agreed professional services with reasonable care, but Google and other independent platforms control their own policies, algorithms, verification processes, and enforcement decisions.

Are Google Ads budgets included in management fees?

Advertising-platform charges are separate from agency management fees unless your written agreement expressly includes them. Check your proposal or invoice for the agreed budget and scope.

What information should I include in a support request?

Provide your business name, service or invoice reference, a concise description, and any relevant screenshots. Do not send passwords, full payment-card numbers, or other sensitive credentials through a standard contact form.

Optimization and management, with clear expectations.

We perform professional GBP optimization and management services. Google independently controls profile verification, approvals, restrictions, and search rankings.

Common GBP support requests

Onboarding and authorized manager access
Profile information and optimization questions
Google verification or rejected changes
Monthly management and billing
Cancellation before the first recurring charge

Billing, refunds & subscriptions

Your invoice, checkout confirmation, and applicable service agreement determine your payment terms. Use the policies below for additional details.

Invoice or payment question

Ask us to review a payment, invoice, duplicate charge, or other billing concern.

Contact Billing Support →

Request a refund review

Refund requests are evaluated individually based on work performed, service terms, billing circumstances, and applicable law.

Read Refund Policy →

Manage or cancel a subscription

GBP monthly management can be canceled during the 30-day trial to avoid the first $179 recurring charge. Cancellations during paid periods stop future renewals.

Cancellation Instructions →

A secure online subscription-management link should be added here once your Stripe Customer Portal has been enabled and tested. Until then, this page does not claim that a portal is active.